JOIN OUR TEAM

Are you passionate about delivering exceptional customer service and joining a family-oriented team? Coates Couture Bridal & Menswear, a family-run business that prides itself on its 5-star customer service, is looking for a new team member to join us. If you’re someone who truly cares about customers and being part of a supportive, close-knit team, we’d love to hear from you!

At Coates Couture, we specialise in making every bride and groom feel special. Our family values extend beyond our customers to our team – we pride ourselves on creating a workplace where you are treated like family, not just an employee.

What We Offer:

• Flexible hours ranging from 14–28 hours per week at the rate of £12.21 per hour.
• Must work every Saturday (non-negotiable).
• 2 weeks off over Christmas – we believe in work-life balance!
• Dress code: Smart/ stylish and yes, you get to wear slippers to work!
• Become part of the family: More than just a team member – you’ll be valued and supported every step of the way.
• Ongoing training: Opportunity to become a stylist with training provided.

Your Role: As a Bridal Shop Assistant, you will be responsible for a variety of tasks to ensure the smooth running of the studio, including:

• Serving our brides and grooms: Deliver exceptional customer service with a friendly, caring attitude.
• Reception duties: Managing appointments and greeting clients.
• Studio maintenance: Keeping the shop clean and organised.
• Creating and sorting brides’ orders: Ensuring all details are accurate and up-to-date.
• Steaming wedding dresses: Ensuring garments are ready for our customers.
• Attending events: Participating in trade shows, local wedding open days, and photoshoots.
• Social media: A basic understanding of social media is essential, helping us to share our amazing work and updates. Candidate must be able to perform basic social media task such as, capturing images, creating stories and writing posts.

Ideal Candidate:

• Passionate about customer service and helping people feel special on their big day.
• Must be able to work Saturdays (essential).
• Comfortable with daily cleaning and maintenance tasks.
• Able to work 14–28 hours per week (flexible).
• Have a basic understanding of social media platforms and be comfortable with helping us create content for our channels.
• Eager to learn and grow – future stylist training will be provided!

Start Date: Ideally April/ May.

If you’re looking to join a team that values you as much as our customers, and you’re ready to take on a role that combines creativity, customer service, and a love of weddings, we would love to hear from you!

HOW TO APPLY